Return Policy

Return Policy

At Semila Crop Care Private Limited, we are committed to providing high-quality products. If you are not completely satisfied with your purchase, we offer a straightforward return policy to ensure your satisfaction.

Eligibility for Returns

To be eligible for a return, the product must be unused, in the same condition that you received it, and in the original packaging. Returns must be initiated within 30 days of the purchase date.

Non-Returnable Items

Certain items are exempt from being returned, including perishable goods such as food, flowers, newspapers, or magazines. Additionally, we do not accept returns for hazardous materials, flammable liquids, or gases.

Return Process

To initiate a return, please contact our customer service team with your order number and details about the product you wish to return. We will provide you with a return shipping label and instructions on how to send back the item.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer service team.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Changes to the Return Policy

We reserve the right to update or modify this return policy at any time. Any changes will be posted on this page, and we encourage you to review our policy periodically.